{"id":29447,"date":"2021-11-28T21:03:37","date_gmt":"2021-11-28T21:03:37","guid":{"rendered":"https:\/\/www.thepicpedia.com\/blog\/adobe\/baker-communications-builds-business-accelerates-onboarding-with-adobe-sign\/"},"modified":"2021-11-28T21:03:37","modified_gmt":"2021-11-28T21:03:37","slug":"baker-communications-builds-business-accelerates-onboarding-with-adobe-sign","status":"publish","type":"post","link":"https:\/\/www.thepicpedia.com\/blog\/adobe\/baker-communications-builds-business-accelerates-onboarding-with-adobe-sign\/","title":{"rendered":"Baker Communications builds business, accelerates onboarding with Adobe Sign"},"content":{"rendered":"
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As a performance improvement organization, Texas-based Baker Communications knows a lot about the best ways to work. Globally recognized companies and government agencies, including Amazon, SAP, and Ingersoll Rand, depend on Baker for personalized training and coaching to help sales teams deliver the best possible customer experiences with greater confidence and speed.<\/p>\n

\u201cWe look at how an organization can enhance its revenue, sales structure, and leadership to focus more on customers,\u201d explains Isidro Iturralde, strategic account manager at Baker. \u201cOur focus is on guiding clients toward strategies that optimize customer experiences.\u201d<\/p>\n

With 30 full-time employees and a network of 200-300 consultants worldwide, this mid-market company has big ambitions for growth over the next few years \u2014 and it\u2019s focusing its performance improvement expertise on itself.<\/p>\n

To build business while helping clients do the same, Baker is undergoing a digital transformation. The company\u2019s approach involves migrating to the cloud, developing business continuity, and expanding telework.<\/p>\n

Baker knew that digitizing how it processes and signs sales and consultant onboarding documents would make the entire sales and staffing process easier and more effective. With paper-based processes, Baker couldn\u2019t track a contract\u2019s status after it sent an initial email to a client. Delays in securing signed contracts increase sales cycles, as well as impact billing and revenue. Contract delays also risk the possibility of missing a customer\u2019s budget cycle and losing the business altogether.<\/p>\n

As an important first step in its digital transformation, Baker wanted a proven e-signature platform. After reviewing other options, the company decided that Adobe Sign was ideal, offering the best mix of price and performance.<\/p>\n

Rapid, real-world results<\/h3>\n

Standardizing on Adobe Sign provided Baker with immediate benefits. Before Adobe Sign, sending out a contract and getting it signed and returned could take up to three weeks. A broken printer or fax machine, or a client\u2019s need to escalate a contract internally might cause further delays \u2014 which could slow the start of work and impact revenue.<\/p>\n

Baker had no insight into a contract\u2019s path through a company, and no way to measure contract turnaround time \u2014 save frequent follow-ups that took sales team members away from sales calls. By reducing obstacles, Adobe Sign trims the time to secure completed contracts from several weeks to two days.<\/p>\n

\u201cDelaying a decision to implement a sales methodology or a sales training program can negatively impact our clients,\u201d says Iturralde. \u201cOur ability to take action fast creates value for our clients and us.\u201d<\/p>\n

Industry leaders notice the value. Selling Power, Elearning!, and Training Industry magazines have all named Baker as one the top sales training companies, year after year. Independent analyst companies are also pointing to Baker as a leader when it comes to its data-driven approach to training and transforming sales teams.<\/p>\n

Using Adobe Sign to process agreements with its extensive network of consultants mobilizes Baker to start work faster. Consultants, contractors, and coaches can immediately respond to new projects once they sign contracts and other consultant agreements, such as quarterly letters, and healthcare and benefits packages.<\/p>\n

\u201cAs a mid-market business, we must be ready when opportunities come in,\u201d says Iturralde. \u201cOnboarding our consultants without worrying whether agreements will get delayed is crucial. Adobe Sign optimizes how we work, lowers our costs, and accelerates service delivery.\u201d<\/p>\n

The company uses Adobe Sign to process between 200 and 300 documents per month, including contracts and addendums, work orders, policy manuals, facilitator guides, statements of work, and bonus plans. The most common sales-related documents include sales agreements, NDAs, and master services agreements. Up to 80-90 percent of total documents processed through Adobe Sign are sales contracts.<\/p>\n

Baker\u2019s sales team takes advantage of audit trail in Adobe Sign to track when documents are opened and signed \u2014 they can send automated reminders, even daily, to move the process along.<\/p>\n

\u201cGetting documents signed quickly keeps deal momentum going, which is the lifeblood of our business,\u201d says Iturralde. \u201cAdobe Sign transforms our processes and makes our work faster and more accurate.\u201d<\/p>\n

Easy integration, automated workflow<\/h3>\n

Adobe Sign also improves Baker\u2019s business operations because it integrates seamlessly with its Salesforce customer relationship management platform. \u201cThe integration between Adobe Sign and Salesforce is fantastic because we don\u2019t feel like we\u2019re moving between environments,\u201d says Iturralde. \u201cEven our team members who aren\u2019t the most tech-savvy have adapted, because there\u2019s no frustrating multi-step process. We\u2019re just working with a contact in Salesforce like we normally would.\u201d<\/p>\n

The tight integration with Salesforce contributes to a 75 percent improvement in document management, which includes saving the sales team 50 hours monthly on post-sales paperwork. The sales team can upload templates for contracts from Salesforce, then use Adobe Sign to convert contracts to PDF before sending for e-signature. The integration between Adobe Sign and Salesforce automates this process: Once a contract has been signed, it\u2019s uploaded back into the specific opportunity within Salesforce, alleviating the need to manually re-upload each document.<\/p>\n

Automation helps Baker sustain its momentum by moving daily operations \u2014 as well as its sales teams\u2019 time and energy \u2014 away from document management and toward a full-throttled focus on clients.<\/p>\n

\u201cEverything we do at Baker Communications is driven by our customers\u2019 experiences. Adobe Sign transforms digital document experiences for our customers and keeps our business moving forward. The automated, end-to-end signing and approval workflows mobilizes us to start work faster and be more effective,\u201d says Iturralde. \u201cAs we grow, we\u2019ll develop more digital processes to support our momentum, with Adobe Sign continuing as an instrumental part of that effort.\u201d<\/p>\n

For more information on Adobe Sign for Business, please visit here.<\/p>\n<\/div>\n

Source : Adobe<\/p>\n","protected":false},"excerpt":{"rendered":"

As a performance improvement organization, Texas-based Baker Communications knows a lot about the best ways to work. Globally recognized companies and government agencies, including Amazon, SAP, and Ingersoll Rand, depend on Baker for personalized training and coaching to help sales teams deliver the best possible customer experiences with greater confidence and speed. \u201cWe look at …<\/p>\n","protected":false},"author":1,"featured_media":29449,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/posts\/29447"}],"collection":[{"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/comments?post=29447"}],"version-history":[{"count":1,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/posts\/29447\/revisions"}],"predecessor-version":[{"id":29450,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/posts\/29447\/revisions\/29450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/media\/29449"}],"wp:attachment":[{"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/media?parent=29447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/categories?post=29447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thepicpedia.com\/wp-json\/wp\/v2\/tags?post=29447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}