FAQ

How do i get my surface notebook to wake up?

There are several ways to wake your Surface: Press any key on your Surface Type Cover or keyboard. Press any key on your Surface Book, Surface Laptop Studio, or Surface Laptop keyboard. Press and release the power button on your Surface.

How do I get my Surface Pro out of sleep mode?

  1. Method 1: Force Restart. Hold down the power button on your device for at least 30 seconds and then release it.
  2. Method 2: Two-button Shutdown. Hold down the power button for 30 seconds and then release it.
  3. Method 3: Replace Power Button.

Why does my Surface not wake up from sleep mode?

A single keyboard shortcut seems to do the trick if your Surface Pro device won’t wake up from sleep. Namely, press Windows Key + Ctrl + Shift + B. There are several other shortcuts reported that can fix the problem, such as Ctrl + Alt + Delete, Ctrl + Shift + Esc, or Power button and Volume + button.

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What do I do if my Surface won’t turn on?

Your Surface Won’t Start, Method 1: Make sure that the Power Supply is attached to the device. Press and hold the Power button for 10 seconds. Repeatedly press and hold the Power button for 1/2 second before letting go (on/off on/off on/off). Wait a few seconds to see if the Surface begins running and screen turns on.

How do I wake up my Surface keyboard?

Wake it up with keyboard and tablet shortcuts Then press the Windows logo key + Ctrl + Shift + B. If you’re in tablet mode, quickly press the volume-up and volume-down buttons simultaneously three times.

Where is the sleep button on Surface Pro?

There is not a button for sleep. Open Control Panel. Click on System and Security. Under “Power Options,” click the Change what the power buttons do link.

How do I get my Microsoft laptop out of sleep mode?

  1. Press the SLEEP keyboard shortcut.
  2. Press a standard key on the keyboard.
  3. Move the mouse.
  4. Quickly press the power button on the computer. Note If you use Bluetooth devices, the keyboard may be unable to wake the system.

How do I force start my surface laptop?

Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. After you release the buttons, wait 10 seconds.

How do I force a Surface Pro to turn on?

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Press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. [You may see the screen flash the Surface logo but continue to hold for 15 seconds.] Release both buttons and wait 15 more seconds. Turn on the Surface as usual.

How do I wake up my Surface Pro?

Wake and unlock There are several ways to wake your Surface: Press any key on your Surface Type Cover or keyboard. Press any key on your Surface Book, Surface Laptop Studio, or Surface Laptop keyboard. Press and release the power button on your Surface.

Why is my surface laptop keyboard not working?

The keyboard of your Surface may fail to work if you are using the wrong keyboard driver or it is out of date. So you should update or reinstall your driver to see if it fixes the problem.

Why is my Surface stuck on a black screen?

If you have a Microsoft Surface Pro not turning on or has a black screen of death, try to press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. Release both buttons and turn on the Surface as usual.

How do you shutdown a frozen surface pro?

If your Microsoft Surface has become frozen at the “Surface” screen or has a black screen, try these steps to force a shutdown and reset it. Press and hold the “Power” button for 30 seconds. Press and hold the “Volume Up” and “Power” buttons simultaneously for 20 seconds. You should feel the device eventually vibrate.

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How do I turn on the keyboard on my Surface?

To activate the regular Windows touch keyboard, you can use the Windows + Ctrl + O keyboard shortcut or select Ease of Access > Keyboard > Use the On-Screen Keyboard from Settings.

How do I restart my Surface?

Tap Start to open the Start Menu, then tap Power and select Restart. If your Surface Pro seems unresponsive, press Ctrl + Alt + Delete simultaneously. Then tap Power and select Restart.

How do I wake up my computer from hibernation?

To wake up a computer or the monitor from sleep or hibernate, move the mouse or press any key on the keyboard. If this does not work, press the power button to wake up the computer.

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