FAQ

How do i get my notebook to use my new passport?

How do I connect My Passport to my laptop?

  1. Get the USB 3.0 cable provided along with the drive.
  2. Now, turn on your Windows 10 computer.
  3. Plug the USB cable’s one end to the drive and the other end to your computer.
  4. Now, your computer will try to recognize the connected drive.

Why is my computer not recognizing My Passport?

If the “WD passport not showing up Windows 10” problem persists, you can try changing your USB despite changing the port. Sometimes, the USB cables become a fault, and your PC denies detecting it. After changing your USB, you need to try if your PC detects the WD my passport.

Do I need to format my new WD passport?

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Should be no need to format it – it comes as standard formatted with NTFS so is fine for use under Windows out of the box.

How do I use My Passport on my Macbook?

  1. Format Passport. Connect the USB cable from the Passport to an available USB port on your Mac. Video of the Day.
  2. Use with Time Machine. Plug the cable from the hard drive into an available USB port on your Mac.
  3. Store Files. Connect the USB cable to an available USB port on your computer.

How do I get My Passport to work with Windows 10?

  1. Connect the Drive With Alternative USB Cable.
  2. Open the Hardware and Devices Troubleshooter.
  3. Update USB Controller and WD My Passport Ultra Device Drivers.
  4. Plug the My Passport Ultra HDD into the laptop or desktop.

How do I access My Passport on Windows?

How do I transfer files from Windows to my passport?

Easy, just plug the passport into the old computer, drag the data files into the window that opens, then plug it in to the laptop and drag them out. As long as both devices have USB ports this is quick and simple. Sorry, there was a problem.

Does WD My Passport work with Windows 11?

Just spoke with WD technical support 2-1-22 and they said the Western Digital “My Passport” 10, 8.1 is compatible with windows 11.

How do I reset my passport external hard drive?

The first way is to use the device’s hardware buttons by holding down the power button and pressing the reset button at the same time for about 15 seconds. If you do not have access to your device’s hardware buttons, you can also reset it by turning on your computer and plugging in your WD My Passport Ultra.

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How do I format WD My Passport for Mac and Windows?

  1. Plug the drive in.
  2. Launch Disk Utility.
  3. Select the WD Passport drive.
  4. Go to the Erase tab.
  5. Proceed to formatting.
  6. Download the Western Digital FAT32 Formatting Utility.
  7. Plug the drive in.
  8. Launch the Formatting Utility.

How do I convert my passport from Mac to PC?

To start formatting, connect your WD Passport to your Mac; then open “Mac HD” and click “Applications,” “Utilities” and “Disk Utility.” From the Disk Utility window, select the Passport hard drive. Here, you’ll usually see two listings of partitions available on the drive – select the listing that is furthest left.

Can I use my WD Passport on both Mac and PC?

A WD My Passport formatted with a Mac file system will be a dud on Windows and vice-versa. Thankfully, FAT32 and ex-FAT formats have survived to date, and these are the file systems to make your WD My Passport work with a Mac and a Windows PC simultaneously.

Does My Passport for Mac Backup automatically?

Automated Backups Automatically back up photos, videos, music, and documents from your system onto your My Passport drive using the included software tools. You set the time and frequency, and the software makes it happen.

How do I backup my Mac to my passport using an external hard drive?

  1. Connect an external storage device, such as a USB or Thunderbolt drive.
  2. Open Time Machine preferences from the Time Machine menu in the menu bar.
  3. Click Select Backup Disk.
  4. Select the name of your disk, then click Use Disk.
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How do I transfer files to My Passport?

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